Missed call text back
Every missed call gets a text back in seconds.
When you can't pick up, the caller gets a text from your business right away. The AI asks what they need, collects the details and books them in, or sends it to you. Detent Systems sets it up for any business that takes calls.
- A proposal built for your business
- Works inside the tools you use
- Live in 2 to 4 weeks
Missed call · 8:02 am
Hi, this is Brightside Auto Repair. Sorry we missed your call, we're with a customer. How can we help?
My brakes are making a grinding noise
Thanks for letting us know. What's the year and model of the car?
2019 Honda Civic
We can look at it today at 10 am or 2 pm. Which works better?
10 works
Booked 10 am · details sent to you
How it works
From a missed call to a booked customer.
Calls ring your phones as usual. The system steps in only when a call goes unanswered.
- 01
A call goes unanswered
You're with a customer, on another line or closed for the night.
- 02
A text goes out in seconds
From your business, in wording you approve. It says who you are and asks what they need.
- 03
The AI gathers the details
What they need, when they need it and how urgent it is. Photos too, when they help.
- 04
It books them in or sends it to you
Routine requests go into an open slot on your calendar. Urgent or unusual ones come straight to your phone.
What you get
Set up around your business, then left to run.
Texts in seconds, day or night
Every missed call gets a reply, evenings and weekends included. You choose what it says after hours.
Urgent calls reach you first
You decide what counts as urgent. Those conversations come straight to your phone with the details.
Bookings land in your calendar
For routine requests, the AI offers open times and books one. Both of you get a confirmation.
Your wording, your rules
You approve every message. Your services, prices and hours set what it says.
Set up for CASL
Each text names your business. Follow-ups include a simple way to opt out.
Every conversation logged
See who called, what they needed and what happened next, all in one place.
What it is worth
What are the calls you miss worth?
Put in your own numbers: calls a week, how many you miss, how many would book and your average sale. The calculator does the rest.
Questions
Missed call text back, answered.
Do I have to change my phone number?
You keep your number. Calls ring the phones they ring today. When a call goes unanswered, it forwards to the system, which texts the caller back. We set up the forwarding with you during the build.
What does the text say?
Whatever you approve. Most businesses use a short note with the business name, a line saying you're on a job, and a question about what the caller needs. You can have different wording for business hours, evenings and weekends.
What if the caller wants to talk to a person?
The AI lets them know someone will call back and sends you the conversation, flagged. You call back already knowing what the job is.
Can it tell an emergency from a routine request?
Yes. You choose what counts as urgent for your business, such as a leak, a lockout or a car that will not start. Those conversations come straight to your phone, and routine requests get booked.
Is texting a caller back allowed under CASL?
A text that replies to someone who has called you is generally allowed under Canada's anti-spam law. Each message names your business, and follow-ups include a way to opt out. This is general information, not legal advice.
How much does it cost?
Every business gets its own proposal, written after a free 20 minute call around how you work and what you need. We go over pricing there.
Who uses it
For any business that takes calls.
If your team answers inquiries, follows up, books appointments or keeps records, there is work an AI system can take on.
The next step
A free 20 minute call.
You tell us how your business runs. We tell you what we would set up first. If it fits, a proposal written for your business follows within 48 hours.