Booking and reminders
Customers book by text. Reminders go out on their own.
The AI offers open times from your calendar, books the appointment and confirms it with both of you. A reminder goes out the day before, and reschedules happen by text. Detent Systems sets it up around your hours.
- A proposal built for your business
- Works inside the tools you use
- Live in 2 to 4 weeks
Hi, do you have anything for a cut and colour this week?
We do. Thursday at 10 am or 3 pm with Maya, or Friday at 1 pm with Jess. Which works best?
Thursday 3 pm with Maya
You're booked with Maya on Thursday at 3 pm. We'll send a reminder the day before.
Added to the calendar · Thursday 3 pm
Reminder: see you tomorrow at 3 pm with Maya. Reply C to confirm or R to reschedule.
C
How it works
Booked, confirmed and reminded.
Your calendar stays the one source of truth. The AI only offers times that are really open.
- 01
A customer asks to book
By text, email, your website or a missed call.
- 02
It offers real open times
Read from your calendar, with appointment length and travel time built in.
- 03
It confirms with both of you
The booking lands on your calendar. The customer gets a confirmation.
- 04
Reminders go out on their own
The day before, and the morning of if you like. Reschedules happen by text.
What you get
A full calendar that runs itself.
Your calendar stays in charge
Google Calendar or Outlook. Busy times stay busy, and every booking is written back.
Reminders that keep the day full
A reminder the day before, with a one-tap confirm, keeps customers on schedule.
Reschedules by text
Customers move their own booking to another open time. You see the change.
Your hours, your rules
Appointment lengths, buffers, staff and days off are set by you.
Returning customers recognized
A known number brings up the customer's details and history, so they skip the questions.
Repeat visits
Regular customers get a reminder when it is time to book again.
Questions
Booking and reminders, answered.
Does it work with Google Calendar and Outlook?
Yes. It reads your open times from Google Calendar or Outlook and writes each booking back. Busy times stay busy.
Can customers book online as well as by text?
Yes. The same rules run behind a booking link you can put on your website, your emails and your Google listing.
What about work that needs a quote first?
Those get a quote or a first visit. Once the customer says yes, the booking happens the same way. See quote follow-up for how that part works.
Can it book for more than one person?
Yes. Each person's calendar is read on its own, and bookings go to the right person by skill, location or day.
How do reminders go out?
By text, and by email if you prefer. You approve the wording and the timing, such as the day before and the morning of.
How much does it cost?
Every business gets its own proposal, written after a free 20 minute call around how you work and what you need. We go over pricing there.
Who uses it
For any business that runs on appointments.
If your team answers inquiries, follows up, books appointments or keeps records, there is work an AI system can take on.
The next step
A free 20 minute call.
You tell us how your business runs. We tell you what we would set up first. If it fits, a proposal written for your business follows within 48 hours.